Privacy Policy
Last updated: 11 June 2026
1. Who we are
This website is operated by Weston Auto Repairs Ltd ("we", "us", "our"), a company registered in England and Wales (company number 11255812) with its registered office at 95A Moorland Road, Weston-super-Mare, BS23 4HS. We are the data controller for the personal data we hold about you. Contact: info@westonautorepairs.co.uk · +44 (0) 7888 784 667
2. The data we collect
• Identity & contact data — name, phone number, email and postal address when you contact us or book a service. • Vehicle data — number plate (VRM), make, model, mileage, service history and fault descriptions. • Transaction data — details of services purchased and payments made (we do not store full card details — payments are processed by our providers). • Technical data — IP address, browser type, device information and basic usage analytics collected when you visit this website. • Communications — records of calls, emails, messages and booking enquiries.
3. How we use your data
We process your personal data for the following purposes and legal bases: • To provide our services (booking, MOT, servicing, repairs, quotes) — performance of a contract. • To meet legal obligations such as MOT records, VAT and accounting — legal obligation. • To run and improve our website and business — our legitimate interests in operating a safe and efficient garage. • To send service reminders or marketing — your consent, which you may withdraw at any time.
4. Sharing your data
We share data only where necessary, including with: • DVSA and DVLA for MOT, vehicle lookup and statutory records. • BookMyGarage, our online booking provider, when you book through the widget on this site. • eBay, when you click through to listings on our eBay shop. • Parts suppliers, sub-contractors and recovery operators where required to complete a job. • Our accountants, insurers and professional advisers. • Law enforcement or regulators where we are required to do so. We do not sell your personal data. Where data leaves the UK, we ensure appropriate safeguards are in place.
5. How long we keep it
We keep customer and vehicle records for as long as you are a customer and for up to 7 years afterwards to meet HMRC and warranty obligations. Marketing data is kept until you unsubscribe.
6. Cookies and analytics
This website uses a small number of essential cookies and basic analytics to understand how visitors use the site. Third-party tools such as the BookMyGarage booking widget and embedded eBay links may set their own cookies. You can control cookies through your browser settings.
7. Your rights
Under UK GDPR you have the right to: • access a copy of your personal data; • have inaccurate data corrected; • request erasure where appropriate; • restrict or object to processing; • data portability; and • withdraw consent at any time. To exercise any of these rights, email info@westonautorepairs.co.uk. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.
8. Security
We use appropriate technical and organisational measures to protect personal data. No method of transmission over the internet is 100% secure, but we work to keep your data safe.
9. Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page.